i89 FAQ — Casino, Deposit and VIP Questions Answered

Teen Patti is a very popular three-card game from South Asia. i89 offers multiple variants including Teen Patti Joker. Log in to your account, go to the Live Casino section, choose a Teen Patti table and place your bet with chips of your choice. The live dealer distributes cards in real time. The player with the best hand among the three cards wins.

Andar Bahar is a very simple card game — the dealer reveals one card and the player has to guess whether the matching card will come from "Andar" (the inside pile) or "Bahar" (the outside pile). At i89 it can be played with a live dealer. The chances of winning are almost equal on both sides, making it a great starting point for new players.

Yes, live dealer games at i89 are streamed live from real studios. Trained dealers deal cards or spin the roulette wheel — everything is visible on camera. Players watch everything in real time on their device screen and place bets using buttons. Instead of computer-generated results, a real human dealer runs the game, so the experience is much more realistic.

A roulette wheel has numbers from 0 to 36. Players bet on a specific number, colour (red/black), odd/even, or a group of numbers. i89 offers roulette tables from Evolution and Pragmatic Play Live. Betting directly on a single number pays the most if it wins, while bets like red/black have a higher chance of winning. Table limits are shown on screen when selecting a table.

Baccarat is a popular live card game where you bet on one of three outcomes — Player, Banker, or Tie. The side whose card total is closest to 9 wins. i89 offers Baccarat tables from SA Gaming, WM Casino and Evolution. The rules are straightforward, so new players can pick it up quickly. The Banker bet has a slightly higher chance of winning.

Change your password immediately and contact i89 via 24/7 live chat. The support team can temporarily lock your account and start an investigation. If you see any unauthorised transactions in your account, report those as well. You may be asked to verify your identity using your registered mobile number or email. Acting quickly is the best way to minimise any damage.

Fake sites often make small changes to the domain name (for example i89ap.cam or i89-app.com). The only correct address for i89 is i89app.cam. Check the URL carefully, especially dots and hyphens. Do not log in from unfamiliar links, and be cautious if any site asks for your password or OTP. If in doubt, contact us directly via live chat.

Use a password of at least 8 characters that combines uppercase letters, lowercase letters, numbers and special characters (#, @, !). Avoid easy combinations like your name, date of birth or "123456". Do not use your i89 account password on any other site. Changing your password regularly and not sharing it with anyone are the best ways to stay secure.

i89 uses SSL encryption to secure all data transmission. Your personal information and payment data are stored in encrypted form. How your information is used with third parties is explained in detail in our privacy policy. bKash and Nagad transactions are also handled through their own security systems, so your money is safe.

Weekly cashback is calculated on net losses — total losses for the week minus total winnings. For example: a Gold tier member (0.7%) with a net loss of ৳20,000 for the week would receive cashback of ৳20,000 × 0.7% = ৳140. Cashback is added directly to your account. The maximum rate differs per tier — the higher the tier, the more cashback you receive.

VIP tiers at i89 advance through regular and active play. Placing more bets and maintaining consistent activity makes it possible to move from Bronze to Silver, Silver to Gold, and then on to Platinum and Diamond. At each step the cashback rate increases and additional benefits are added. For specific details, ask via live chat.

i89 has five VIP tiers: Bronze — up to 0.2% weekly cashback; Silver — up to 0.5%; Gold — up to 0.7%; Platinum — up to 1.0%; Diamond — up to 1.2% weekly cashback. Cashback is calculated based on the week's net losses and is added to your account automatically.

Alongside cashback, i89 VIP members can receive priority customer support, early access to special promotions, and a dedicated account manager at higher tiers. Diamond members enjoy the best benefits on the site. Visit the i89 VIP page for full details of the VIP programme.

Whether you withdraw via bKash, Nagad or Rocket at i89, the money should generally reach your wallet within 1 hour. Bank transfers may take a little longer due to the bank's own processing. The minimum withdrawal amount is ৳500.

First check the status of your withdrawal request in your account. If it shows "Pending" and more than 1 hour has passed, contact i89's 24/7 live chat. Have the transaction ID and withdrawal amount ready. If account verification is still pending, the request may be on hold — in that case, submit the required documents.

No, to withdraw winnings from a bonus you must first meet the wagering requirement. The wagering requirement for i89's welcome bonus is 10 times the bonus amount. Example: if you deposit ৳1,000 and receive a ৳2,000 bonus, you must wager ৳2,000 × 10 = ৳20,000 before the amount becomes withdrawable. Other bonuses have different wagering requirements — see the terms and conditions for details.

Yes, at i89 withdrawals can only be made to a bKash, Nagad, Rocket or bank account registered in your own name. Withdrawals to third-party wallets or accounts are not permitted. This is an important rule for security and fraud prevention. If the account details do not match, the withdrawal may be blocked.

There is no restriction on withdrawing money won from your own deposited funds — real money won on i89's slots or any other game can be withdrawn directly. However, if an active bonus is in place, withdrawal may be held until the wagering requirement is met. Real balance and bonus balance are shown separately in your account.

In most cases a deposit is added to your account within a few minutes. If more than 15 minutes have passed, take your bKash or Nagad transaction ID (TrxID) and report it to i89's live chat. The support team will investigate promptly and confirm the deposit. Keep a screenshot or receipt of the transaction handy.

Log in to i89, go to the deposit page and select Nagad as the payment method. Send the required amount to the Nagad number shown on screen — minimum ৳500. Once the transaction is complete, confirm it in your i89 account with the reference number and amount. Your balance will be updated shortly.

i89 currently supports four payment methods: bKash, Nagad, Rocket and direct bank transfer. For bank transfers, you can send via Dutch-Bangla Bank, BRAC Bank or other major Bangladeshi banks. The minimum deposit amount is ৳500 for all methods.

The minimum deposit to play slots or any game at i89 is ৳500 — this applies to all payment methods. After depositing, you can set your preferred bet amount for slots from your balance. A 200% welcome bonus is available on your first deposit, up to ৳15,000, with a 10x wagering requirement.

i89 does not charge any fee for processing deposits on its own side. However, your bKash, Nagad or Rocket account may be subject to the mobile banking operator's own service charge when sending — this depends on the respective operator's rules. Bank transfers may also be subject to the bank's transaction fee.